Privacy Policy
This privacy policy explains how McLuck Casino ("we", "us", "our") collects, uses, stores and protects your personal data when you use our platform.
1. Data We Collect
We may collect the following information:
- Account data — name, email address, date of birth, address
- Verification data — identity documents provided for KYC
- Usage data — pages visited, games played, session duration
- Technical data — IP address, browser type, device information
- Payment data — transaction records for coin-store purchases
2. How We Use Your Data
- To operate and maintain your account
- To verify your identity and age
- To process coin purchases and SC redemptions
- To personalise your experience and improve our services
- To communicate important updates and promotions (with your consent)
- To comply with legal obligations
3. Data Sharing
We do not sell your personal data. We may share data with:
- Payment processors — to complete transactions securely
- Verification providers — for identity and age checks
- Legal authorities — when required by law
4. Data Security
We use SSL encryption and industry-standard security measures to protect your personal data. Access to personal information is restricted to authorised personnel only.
5. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Object to processing of your data
- Withdraw consent for marketing communications
6. Cookies
We use cookies and similar technologies to improve your experience, analyse usage patterns and remember your preferences. You can manage cookie settings through your browser.
7. Data Retention
We retain personal data for as long as your account is active or as needed to fulfil legal obligations. Verification documents are stored securely and deleted when no longer required.
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with the updated effective date.
Contact
For privacy-related enquiries, contact us at support@mcluckcasino.uk.
Operated by B-Two Operations Ltd, Isle of Man (company reg 021483V).